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"Mary Queen of Heaven,
Protector of the Unborn,
Pray for Us." |
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Returning
products to The St. John Fisher Catholic Bookstore
If you are a customer who bought products
directly from The St. John Fisher Catholic Bookstore website, you may
return those products within 30 calendar days of the date of invoice for
a refund or credit of the product purchase price. ALL RETURNED PRODUCTS
MUST BE IN THEIR ORIGINAL, UNOPENED CONDITION. This return policy does
not apply to opened videos, tapes, music CDs, or any custom-made products
(e.g. custom-ordered heirloom rosaries). The refund or credit will not
include any shipping charges shown on your invoice.
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Shipping
carrier requirement
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If you are shipping a product back to
us for a refund or store credit, you must use either UPS or FedEx as the
carrier, and be issued a tracking number. If you fail to do this, and
the products are damaged or lost during shipment, your refund may be delayed
or denied.
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Before
you return a product...
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Before returning a product, please send
us an email at sjff@stjohnfisherforum.org. In the email, include your
Order ID and the reason for your return.
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Packing
instructions
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If possible, place the products you're
returning into their original box, using the original packaging material.
Or, use a box and packaging material that protects the products from damage.
Include your order number and the reason for your return. Use the following
shipping address on your return package:
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The St. John Fisher Forum
Attn: Returns
1572 Concord Road
Jacksonville, IL 62650
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Please be sure to read our
Terms and Conditions of Sale for other
important information concerning your purchases at The St. John Fisher
Catholic Bookstore website.
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