If you are a customer who bought products directly from The St. John Fisher Catholic Bookstore website, you may return those products within 30 calendar days of the date of invoice for a refund or credit of the product purchase price. ALL RETURNED PRODUCTS MUST BE IN THEIR ORIGINAL, UNOPENED CONDITION. This return policy does not apply to opened videos, tapes, music CDs, or any custom-made products (e.g. custom-ordered heirloom rosaries). The refund or credit will not include any shipping charges shown on your invoice.

If you are shipping a product back to us for a refund or store credit, you must use either UPS or FedEx as the carrier, and be issued a tracking number. If you fail to do this, and the products are damaged or lost during shipment, your refund may be delayed or denied.

Before returning a product, please send us an email at sjff@stjohnfisherforum.org. In the email, include your Order ID and the reason for your return.

If possible, place the products you're returning into their original box, using the original packaging material. Or, use a box and packaging material that protects the products from damage. Include your order number and the reason for your return. Use the following shipping address on your return package:

Please be sure to read our Terms and Conditions of Sale for other important information concerning your purchases at The St. John Fisher Catholic Bookstore website.